CREATOR GUIDELINES
These guidelines ensure quality, consistency, and a positive experience for both creators and customers on WRKDEPT. Following these guidelines helps you succeed as a creator and maintain our marketplace standards.
PRODUCT REQUIREMENTS CHECKLIST
- ✓Original work or properly licensed content
- ✓High-quality preview images (minimum 1200px wide)
- ✓Clear, descriptive product title
- ✓Detailed product description
- ✓Proper categorization and tags
- ✓Organized file structure in ZIP format
- ✓Usage instructions or README file
- ✓Fair, competitive pricing
RELATED GUIDES
GUIDELINE CATEGORIES
PRODUCT QUALITY STANDARDS
All products must be original work or properly licensed. Products should be professionally designed, well-organized, and ready to use. Preview images must accurately represent the product. Include clear descriptions and usage instructions.
PRICING & LISTINGS
Set fair, competitive prices based on product value and market research. Product titles should be clear and descriptive. Use relevant categories and tags. Provide detailed descriptions that help customers understand what they're purchasing.
CUSTOMER SERVICE
Respond to customer inquiries promptly and professionally. Address any issues or concerns quickly. Provide clear instructions and support documentation. Maintain a positive, helpful attitude in all communications.
BENEFITS
MAINTAIN QUALITY STANDARDS
Following guidelines ensures all products meet quality expectations, leading to better customer satisfaction and reviews.
INCREASE SALES
Well-formatted listings with proper descriptions and tags perform better in search results and attract more customers.
BUILD TRUST
Adhering to guidelines builds trust with customers and the platform, leading to featured placements and increased visibility.
AVOID ISSUES
Following guidelines helps avoid account issues, product rejections, and customer disputes.
FREQUENTLY ASKED QUESTIONS
What happens if I don't follow the guidelines?
Products that don't meet guidelines may be rejected or removed. Repeated violations can result in account suspension. We work with creators to help them meet standards before taking any action.
Can I update my products after publishing?
Yes, you can update product listings, descriptions, images, and files at any time. Updates are reviewed to ensure they maintain quality standards.
What if a customer has an issue with my product?
Respond promptly and professionally. Work with the customer to resolve the issue. If needed, contact our support team for assistance. Most issues can be resolved through clear communication.
Are there restrictions on what I can sell?
Products must be original work or properly licensed. We don't allow copyrighted material without permission, offensive content, or products that violate our terms of service.
How often should I add new products?
There's no requirement, but creators who regularly add new products tend to see better performance. Focus on quality over quantity - one great product is better than many mediocre ones.
Can I promote my products outside WRKDEPT?
Yes! We encourage creators to promote their products on social media and other channels. Use your unique product links and tag @wrkdept_ when sharing.